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ServiceNow HRSD Collaborators field is read-only


The Collaborators field is read only for users with the sn_hr_core.basic until they are the Assigned to. Once they are the Assigned to, they can add and remove collaborators.

Collaborators can remove themselves but they can not add other collaborators, only the Assigned to can do that.

https://www.servicenow.com/docs/bundle/washingtondc-employee-service-management/page/product/human-resources/task/t_CreateAnHRCase.html